Contact information

JAAY Maison

We’re here to assist you.

For all enquiries regarding our collections, orders, shipping, or international requests, please contact us using the details below. Our team will respond as soon as possible during business hours.

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Customer Support

📧 Email
jaaymaison@gmail.com

(International shipping requests must be made via email or WhatsApp prior to purchase.)

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Business Hours

🕒 Monday – Friday
9:00 AM – 6:00 PM (GMT)

Closed on weekends and public holidays.

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Order Enquiries

When contacting us regarding an order, please include:

• Your order number

• The name used at checkout

• A brief description of your enquiry

This helps us assist you more efficiently.

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Important Notice

• Messages sent outside business hours will be answered on the next working day.

• JAAY Maison does not offer customer support via direct messages on social media platforms.

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We appreciate your interest in JAAY Maison and thank you for choosing us.